“I am responsible . . .
When anyone, anywhere reaches out for help,
I want the hand of A.A. always to be there.
And for that: I am responsible.”
A new effort – to establish more Bridging the gap 12th step service is on! Signup form is here: 12th Step Volunteer Signup
One of WAIA’s goals is to have a live person answer the telephones seven days a week, 24 hours a day to reach out to the still suffering alcoholic.
This is accomplished in two ways. The phones are answered in the office itself from 10:00 AM – 10:00 PM daily by Desk Volunteers. From 10:00 PM-10:00 AM the phones are forwarded to the personal phones of Night Watch volunteers.
The four daytime shifts are coordinated by the Office Assistant:
- 10:00 AM-1:00 PM
- 1:00 PM-4:00 PM
- 4:00 PM–7:00 PM
- 7:00 PM–10:00 PM
The Night Watch Committee coordinates the volunteers that answer the WAIA phones remotely from 10:00 PM – 10:00 AM. Each day has two shifts: one from 10 PM until 6 AM and one from 6 AM until 10 AM. Volunteers field calls relating to AA, such as meetings in the area, relaying AA information to newcomers, and discussing alcoholism in general.
If you would service answering phones for Night Watch, contact: firstname.lastname@example.org
Please note volunteers do NOT go to the office to answer the phones. The calls are forwarded to the volunteers.